Privacy Policy

This Privacy Policy explains how IF Vilamoura and IF Almargem (“we”, “our”, or “us”) collect, use, store and protect personal information when you visit our website, make a booking or contact us.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

Identification details: name, email address, phone number
Booking information: arrival and departure dates, group size, accommodation preferences
Payment details: processed securely via third-party payment providers (we do not store credit card information)
Communication data: messages or requests you send us via email, website forms or phone
Website usage information: cookies, IP address, browser type and pages visited

2. How We Use Your Data

Your information may be used for:

Managing enquiries and reservations
Providing customer support
Processing payments securely
Complying with legal and tax obligations
Improving our website and guest experience
Sending relevant updates or confirmation messages

We do not sell or share your personal data with third parties for marketing purposes.

3. Cookies

Our website may use cookies and similar technologies to:

Enable website functionality
Improve user experience
Analyse site performance

You can manage or disable cookies in your browser settings. Some features may not function fully if cookies are disabled.

4. Third-Party Services

We may use trusted external providers, such as:

Booking platforms
Payment processors
Website hosting and analytics tools

These third parties may only process your personal data as necessary to provide their services to us and in compliance with data protection laws.

5. Data Security

We take reasonable technical and organisational steps to protect your information from loss, misuse, or unauthorised access. Only authorised personnel have access to personal data.

6. Data Retention

We retain your information only for as long as necessary:

To manage reservations
To comply with legal, tax or administrative requirements
To handle customer service matters

When data is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction or deletion
Object to processing
Withdraw consent (where applicable)

To exercise your rights, contact us using the details below.

8. Accessibility and Website Assistance

If you find any accessibility issue on the site, or if you need further assistance, please contact our accessibility coordinator: Telephone: +351 912568342
Email: info@ifvilamoura.com

9. Contact Us

For any questions regarding this Privacy Policy or data protection requests, please contact us at:

Email: info@ifvilamoura.com
Phone: +351 912568342

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our services. Any updates will be published on this page with a revised date.